Frequently Asked Questions
Everything you need to know about displaying your collection in style.
How do I secure my minifigures inside the display frame?
Each frame includes genuine LEGO-compatible mounting studs. Simply press your minifigure's feet onto the studs for a secure fit that stays in place even if the frame is moved or tilted.
What materials are used in the construction of the frames?
Our frames are crafted from premium furniture-grade wood and feature high-clarity, UV-protective acrylic panels to prevent your minifigures from fading due to sunlight exposure.
How long does shipping take for custom frame orders?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery can take between 10-21 days depending on your location.
What is your return policy if the frame arrives damaged?
We offer a 30-day money-back guarantee. If your frame arrives with any defects or shipping damage, please contact our support team with a photo, and we will send a replacement immediately at no extra cost.
Do you offer different background designs for the frames?
Yes, we offer a variety of themed background inserts ranging from space and medieval themes to minimalist modern aesthetics to complement your specific collection.
Are the frames wall-mountable or free-standing?
Our display frames are designed for versatility; they feature a deep-set gallery profile that allows them to stand freely on a shelf or be hung securely on a wall using the pre-installed sawtooth hangers.